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Why We Don’t Repair Windscreen Scratches

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Why We Don’t Repair Windscreen Scratches

While there are things you can do to remove or soften the appearance of scratches in your windscreen – such as polishing the scratch – it has been found that such attempts can reduce the structural integrity of your windscreen by as much as 30%. In actual fact, windscreen scratches can’t be repaired – instead, a scratched windscreen will need replacing. While it might seem a bit excessive for a scratch, it is important that you don’t compromise your safety with attempted scratch repairs.

What Should I Do if My Windscreen is Scratched?

If your windscreen is scratched, contact The Windscreen Company. For customers in Essex, Ipswich and the South East, we offer a rapid, efficient windscreen replacement service; with a wide range of stock, we can cater for vehicles of any make, model and age. We also offer a mobile windscreen replacement service whereby we come to you, wherever you are. Whether you need a new car windscreen or windscreen replacement for your truck, van or HGV, we’ve got you covered.

For more information about our windscreen replacement services, please contact us today.

We fix and replace to keep you safe

See what our customers say

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Excellent
Prompt and friendly. Good job done on replacing rear window.
Competitive price for the excellent service provided. Thanks.
Response from the owner:Hi Jon - Thanks for the brilliant review!
We had Jordan out to fix chips in my partner’s windscreen and my own. On both occasions, he was polite, friendly and helpful, and we are so pleased with the result. The service was very convenient and affordable and we would definitely use Jordan Locke again. ☺️
Response from the owner:Hi Charlotte - Thanks for the great review!
Had an ongoing issue with a screen fitting, but they never gave up and got it sorted. Also paid to rectify the sub issue which it caused. You can only tell the quality of a company when things don’t go well. And these guys are top notch. Thank you
Response from the owner:Hi Ian - Thank you for the brilliant review!
Luke Mills and Mark Jarvis have done a great job. They were quick and efficient and explained everything that I needed to know. Great job.
Response from the owner:Hi John - Thanks for the brilliant review!
Today I have use there service. Luke was quick and very professional, happy to explain how he will fix it. I'm very happy with the service well earned 5 stars.
Response from the owner:Hi Lech - Thanks for the great review!
Excellent service by Simon on changing my company van windscreen at Mildenhall base. A neat and tidy job. Thank you once again.
Response from the owner:Hi Martin - Thanks for the brilliant review!
Highly recommended. Windscreen Company were able to replace the windscreen of my vehicle within 48 hours of contacting them, they came to my location (away from home), carried out the replacement professionally and efficiently. The technician was clearly very skilled, it helped too that they were polite and understanding. The contractor preferred by my insurance provider were not able to do the replacement in the time required but Windscreen Company could, I would use this company over any others if I ever need a replacement / repaired windscreen again (hopefully I won’t!) thank you.
Response from the owner:Hi Donna, Thank you for the glowing review and recommendation! We're so glad we could help out!
After my insurer tried to force me to use Autoglass I was told it was impossible to do a home instal due to calibration requirements. They then cancelled my appt the day before and couldn't offer for another 3 weeks!

I called TheWindscreenCo and you turned it round in 36 hours, from call to installed. Your staff, Simon and Daniel, were fantastic, polite and professional and left the car and surroundings spotless. I absolutely recommend The Windscreen Co to everyone and anyone.
Response from the owner:Hi Justin! Thank you for the 5 star review and the recommendation!

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The Windscreen Company,
Tudor Works,
26 Turret Ln,
Ipswich
The Windscreen Company
Unit 17
Symonds Farm Ind Est,
Risby,
Bury Saint Edmunds
The Windscreen Company
Unit 25
Bordesley Trading Estate,
Bordesley Green Road,
Birmingham
The Windscreen Company
12 Trent Way
Yaxley,
Peterborough
2 man windscreen replacement on hgv The Windscreen Company van on the road windscreen technician and tool side window replacement technician and windscreen replacement van van windscreen work

© The Windscreen Company 2025. All Rights Reserved.
The Windscreen Company is a registered company in England. Registered Number: 3545701 VAT Number: 720 0628 78

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