What to do when your car window is broken into

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What to do when your car window is broken into

What to do when your car window is broken into

 

What Should I Do If My Car Window Is Broken Into?

Having your car broken into is always an extremely distressing experience. But once the adrenaline has passed and you’ve come to terms with the situation, it’s important that you follow a few simple steps to keep yourself protected. 

At The Windscreen Company, we regularly help people who have had their car broken into, and we know exactly what needs to be done.

If you’ve discovered that your car has been broken into, you will likely be in shock. While there is no doubt that this is a stressful experience, especially if items have been stolen from the vehicle, it’s important that you follow the steps below to ensure you can deal with the incident effectively.

File a police report 

Before you do anything, you should make sure the perpetrator is no longer at the scene and ensure you’re protected from any physical danger. If you feel threatened in any way, call 999 immediately. 

If you’re sure the perpetrator is gone, the first thing you need to do is contact the police on a non-emergency line and report the break-in. In the UK, 101 is the non-emergency police phone number. You will be instructed as to whether a police officer will head to the scene to take your report or whether you need to go to a police station. Filing a police report is crucial as the police cannot investigate without one, and your insurance company will also require one as part of any claim. 

Take photos 

Next, spend some time taking photos and videos of any damage to the vehicle, including smashed windows. These may be useful for the police and the insurance company.

You should also make note of some key details of the incident, including:

  • The date, time and location of the incident
  • A list of any items that have been stolen

We’d also recommend gathering documents such as:

  • Your driver’s licence 
  • Insurance details 
  • Vehicle registration

Contact your bank / credit card companies 

If your purse or wallet containing debit or credit cards has been taken, you should freeze them immediately. You can do this on most mobile banking apps. This will prevent the offender from using the card and spending your money. Once cards have been frozen, you should contact your bank to deactivate them and report them as stolen.

Decide whether to file an insurance claim

Next, it’s time to decide whether you want to make an insurance claim. If you have a comprehensive insurance policy in place, it means you will be covered for break-ins. Even if this is the case, if the cost of repairs is less than your excess, it may not be worth using your insurer. Our team can help with insurance claims if necessary. 

Contact a windscreen repair company

Finally, it’s time to deal with the damage. 

You should arrange repairs as soon as possible to ensure your car is safe to drive. At The Windscreen Company, we can handle the repairs or full glass replacements of windscreens or car windows, so no matter what part of the vehicle has been broken into, we can help put it right. 

For more than 25 years, The Windscreen Company has provided leading windscreen services to customers across the West Midlands and the South East. We can get you moving again as soon as possible, and even offer a 30-minute drive-away service that will get you back behind the wheel in no time. With a same-day mobile service also available, you can rest assured that we’re here for you. To find out more or to get a free quote, contact our expert team today. 

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The Windscreen Company, has over 20 years of experience in windscreen repair and replacement. Since 1998, they have been at the forefront of industry innovation, leveraging the latest technology to ensure customer safety and satisfaction.

The Windscreen Company's, help-and-advice pages offer valuable tips and guidance on maintaining vehicle safety through quality windscreen care, while also featuring updated industry realted content.

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