Can I Get My Windscreen Replaced for Free?

Any damage to your car can be hugely worrying, and one of the main concerns is usually about how much it’ll cost to fix. 

Windscreens are no different, and depending on the severity of the damage that has occurred, the cost to fix it can vary wildly. 

But can windscreens be replaced for free?

In this article, The Windscreen Company will take a closer look at the factors that determine whether you’re eligible for a free windscreen replacement. 

Do free windscreen replacements exist?

No, there is no such thing as a free windscreen replacement, but you may be able to get your insurer to cover the costs. However, whether you’re eligible for one will depend on your specific insurance policy. 

Windscreen damage is a common insurance claim, and the only way you can get repairs or a replacement paid for you is through your insurance. However, every insurance policy varies and will cover different things. 

If you’ve taken out a comprehensive insurance policy, the chances are that windscreen damage will be covered, meaning you won’t have to pay for replacements out of your own pocket. However, if you only have third-party insurance, then it likely will not be covered. 

In some instances, even comprehensive insurance will not cover windscreens, so make sure you check your individual policy before making any claims. 

How do I claim for a windscreen replacement?

Every insurance company is different, and some will want you to get the damage fixed first and pay you directly after the work is done. Furthermore, some companies will require the work to be done by a chosen company in order for you to be eligible for a windscreen replacement, so make sure you check this first.

Usually, claiming for your windscreen replacement from your insurer is fairly straightforward, and you can follow your company’s process on their website or on the phone. 

If you need any support with a windscreen claim, The Windscreen Company is here to assist.

What is insurance excess?

Insurance excess refers to the pre-agreed sum of money that you are responsible for paying towards a claim before the insurer covers the rest of the costs. This excess is agreed upon when you take out your car insurance policy, so you’ll always know how much you’re liable to cover with any claim.

In many cases, a windscreen replacement may be cheaper than your excess, so you will need to pay this if the damage was your fault. However, windscreen damage is usually a result of a chip caused by debris from the road, so if it is not your fault then you shouldn’t be required to pay excess. 

Again, this is subject to the conditions of your specific policy, so you should always check yours.

Many people opt not to claim for windscreen repairs or replacements on insurance as it is often cheaper than many other repair types. While premiums and no-claims bonuses shouldn’t be affected by windscreen claims, it’s always worth checking before proceeding. 

What should I do if I’m not covered?

If your insurer doesn’t cover you for windscreen damage, you will have to pay for the work yourself. 

Windscreen fixes are not as expensive as other repairs, but they tend to vary from company to company. For more information on the cost of windscreen repairs, check out our previous blog on the topic.

You should always arrange windscreen repairs as soon as possible. Ignoring damage can cause the issue to get worse, and may even make your vehicle illegal to drive. 

At The Windscreen Company, we’ve spent more than 25 years providing leading windscreen repairs and replacements to customers across the West Midlands and South East. Handling windscreen fixes for all makes and models, we’ll get you moving again in no time. With a mobile service and ADAS recalibration, our comprehensive offering ensures downtime is always kept to a minimum. To find out more, contact our expert team today.  

The Windscreen Company

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The Windscreen Company, has over 20 years of experience in windscreen repair and replacement. Since 1998, they have been at the forefront of industry innovation, leveraging the latest technology to ensure customer safety and satisfaction.

The Windscreen Company's, help-and-advice pages offer valuable tips and guidance on maintaining vehicle safety through quality windscreen care, while also featuring updated industry realted content.

• Does a Cracked Windscreen Count as a Claim?
• How Long Can You Not Drive After Windscreen Replacement?
• How Much Do Windscreen Repairs Cost?
• How Windscreens Have Changed Over the Years